Image of a robot pharmacy dispensing machine with a colorful logo and a gold badge that reads 'Singapore's First Automated Prescription Medicine Dispensing Machine, est. 2023'.

1doc EMDM Robot Pharmacy

The 1doc Electronic Medicine Dispensing Machine (EMDM) solution, or Robot Pharmacy, includes a fully automated warehouse with robotic arm technology, visual sorting, and autonomous mobile robots for streamlined medication processes.

As Singapore’s first automated prescription medicine machine for clinics, the Robot Pharmacy seamlessly integrates with electronic medical record systems such as the NEHR and patient-centred personal health records, ensuring precision in dispensing of prescribed medication.

A robotic arm with a black and silver design, mounted on a white base with the '1doc+' logo, positioned above a circuit board and other technical components.

How to Collect Your Meds from the 1doc Robot Pharmacy

Collecting your medication from the 1doc Robot Pharmacy is quick, easy, and secure. Whether you're visiting a 1doc clinic or another healthcare institution, follow these simple steps to retrieve your prescribed medication seamlessly.

From Robot Pharmacies At 1doc Clinics:

1

Scan QR Code

Outline of a hand holding a smartphone displaying a QR code

In your 1doc app, scan the QR code shown on the Robot Pharmacy's screen.

2

Review & Collect

Outline drawing of two hands positioned beneath three playing cards with a pattern of circles and lines.

Review your meds on the app, tap "Collect Now", and retrieve your meds from the Robot Pharmacy.

3

Access Medication Info

Illustration of a medical prescription with pills and sparkles around it.

Find details, including dosage instructions, under Transactions > My Prescriptions in your app.

From Robot Pharmacies At Other Healthcare Institutions:

1

Verify Your Identity

Outline of a smartphone with a speech bubble indicating messaging or chat.

Enter your phone no. or order no. on the Robot Pharmacy screen to receive an OTP on your mobile device. Enter the OTP to proceed.

2

Select Your Transaction

A hand with an extended index finger pressing a rectangular button or touchscreen, with a checkmark icon to the left.

Choose your transaction and tap “Collect Now.” The Robot Pharmacy will prepare your medication.

3

Collect Your Medication

Outline drawing of a hand holding a blister pack of pills with six circular pills.

Once they’re dispensed, retrieve your meds from the Robot Pharmacy.

Powered by the 1doc Integrated
Healthcare Platform

Hand holding a smartphone displaying a healthcare app interface with icons for bistro, clinic visits, teleconsultation, health monitoring, screening, reviews, and health coaching.

Connect with a wide range of healthcare professionals, including doctors, nurses, therapists, and other specialists. With 1doc, receive the care you need no matter what your healthcare needs may be.

Download the 1doc app today and receive $100 1doc Rewards upon sign-up, which you can use to offset $5 off every transaction!

The 1doc app is available on iOS and Android, with support for the latest 3 phone OS versions.

Contact Us

For feedback or support, please WhatsApp us at
+65 9626 8700

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Monday to Thursday: 8am to 8pm
Friday to Sunday: 8am to 6pm