1doc Care

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Your Care Continues After Your Visit

Healthcare support shouldn’t stop after your consultation.

With 1doc Care, patients may receive timely follow-ups and reminders through WhatsApp from the 1doc Family Medicine Care Team — helping you stay informed, supported, and connected throughout your recovery and wellness journey.

Secure. Convenient. Through Whatsapp

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What is 1doc Care?

1doc Care is a digital follow-up and patient engagement feature by 1doc that helps clinics stay connected with patients after their consultation through convenient WhatsApp messaging.


Designed to support continuity of care, 1doc Care helps patients stay informed and connected throughout their healthcare journey.

Patients may receive messages from the 1doc Family Medicine Care Team for:

Green background with a speech bubble containing a heart and checkmark, and the text 'Wellness Check-ins' beneath.
Icon of a clipboard with checkmarks and a medical cross, with a magnifying glass, and the text 'Symptom Follow-ups'.
Icon of a medication bottle with a cross symbol, a bell, and the words 'Medication Reminders' underneath.
Icon of a shield with a medical cross and a bell, with the text 'Health Screening Reminders' beneath.
Icon of a calendar with a plus sign and a checkmark, labeled 'Appointment Follow-ups'.
A graphic of a shield with a checkmark and a syringe, alongside the text 'Vaccination Reminders'.

Because Care Doesn’t End at the Clinic

Sometimes, recovery and health management continue long after a consultation.

1doc Care helps patients:

  • Stay on track with medications and follow-ups

  • Monitor symptoms more conveniently

  • Receive timely reminders and wellness prompts

  • Feel more supported after their visit

  • Stay connected with their clinic when needed

By using WhatsApp — a platform many patients already use daily — follow-up communication becomes more accessible and convenient.

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How 1doc Care Works

A house outline with a colorful medical cross inside, symbolizing healthcare or medical services.
Green circle with a white number 1 in the center.

Consult with your
doctor as usual.

Visit a
1doc Clinic


WhatsApp logo with a green speech bubble and a white phone icon inside.
Number two in a green circle.

Receive Follow-ups
on Whatsapp

Patients may receive
automated follow-up
messages after selected
consultations.

Outline of two hands holding a heart with a medical cross inside, surrounded by small lines indicating care or attention.
White number 3 on a green circular background

Stay Connected to
Your Care Journey

Receive reminders,
wellness prompts, and
follow-up support designed
to encourage continuity
of care.

Supporting Patients Beyond the Consultation

Post- Consult
Recovery Follow-ups

Medical theme with a speech bubble containing a heart and a plus sign

Helpful check-ins after
acute illness or symptoms.

Medication &
Wellness Reminders

A medication pill icon with a checkmark inside a circle, representing approved or verified medication.

Screening & Preventive
Care Prompts

Gentle reminders to support
treatment adherence and recovery.

Medical checklist on clipboard with heart symbols, a stethoscope, and checkmarks.

Encouraging timely health
screenings and vaccinations.

Ongoing Chronic
Care Support

Helping patients stay engaged with long-term health management.

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Why Patients Appreciate 1doc Care

Convenient

Receive updates directly through Whatsapp.

Supportive

Helpful reminders and follow-up prompts after your visit.

Two hands holding a heart
A smartphone with notification icons for a heart and a clock

Stay engaged with your healthcare journey.

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Connected

Easy Communication through a familiar platform.

Accessible

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Frequently Asked Questions

  • Follow-up messages may be sent for selected consultations depending on the nature of the visit and clinic workflow.

  • Messages are sent by the 1doc Family Medicine Care Team through 1doc Care.

  • Patients may reply or contact the clinic directly if they require further assistance.

  • No. Messages are delivered through WhatsApp for convenience.

  • No. Patients experiencing urgent or worsening symptoms should seek medical attention or contact the clinic directly.

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Stay Connected to Your Health Journey

1doc Care helps support patients beyond the consultation through convenient Whatsapp follow-ups and reminders.

1doc Care messages are intended to support patient engagement and continuity of care.
Patients experiencing urgent symptoms should seek medical attention or contact the clinic directly.